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General conditions of use

General

These general conditions of sale are strictly applied to all sales of products made in the countries allowed to buy in the online store www.artesaniasperezyperez.com destined for natural persons.

Any order made to www.artesaniasperezyperez.com necessarily implies as an essential, decisive and indispensable condition, the unreserved acceptance by the Client of the General Conditions of Sale of the articles in force on the day the corresponding order is carried out. In addition, the Client acknowledges that the acceptance of these conditions will imply their application to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to their attention by www.artesaniasperezyperez. com. The fact that the Client does not resort to any of these conditions at any given time cannot be interpreted nor will it amount to waiving resorting to them in the future or in the past.

Applicable law and competent jurisdiction

The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to current Spanish law and to the Spanish Courts, unless there are public order provisions contrary to it.

Prices

The prices published on www.artesaniasperezyperez.com are in Euros and are valid except for typographical errors. All prices include VAT applicable on the day of order confirmation.

www.artesaniasperezyperez.com reserves the right to modify the sale prices of the items offered. In the event of a price modification, the products will be invoiced at the price in force at the time of order confirmation.

Offers on products for sale in www.artesaniasperezyperez.com will be displayed in the "Last units" section, similar category or will be indicated in the product file and, if not indicated otherwise, they will be valid as long as they are displayed on the screen.

If an anomaly is detected in the case of prices referred to "shipping costs" in the different areas where we send our products, we will contact you as soon as possible to report the increase in the amount and you can choose one of the following options:

  • Pay the price difference to continue with the order.  
  • Cancel the order with the wrong amount (receiving a refund equal to the total amount thereof) and the possibility of placing a new order including the products you want.  

Warranty

In accordance with Law 23/2003, of July 10, on guarantees in the sale of consumer goods, all products purchased at Artesanías Pérez y Pérez have a 2-year guarantee (*) and will entitle you to one of the following options:

  • Exchange for the same or similar product
  • Repair
  • Refund of the amount paid

(*) This warranty is only applicable in the event of manufacturing defects or product failure and, in no case, is it applicable in the event of damage caused by misuse or normal wear and tear of the product. 

Payment Methods

The forms of payment accepted in Artesanías Pérez y Pérez are described in Payment methods

Shipping Policy

You can check our shipping policy in Shipping

Return Policy

Our conditions and return policy can be found in the Return Policy

Cookies

Our website uses cookies, you can consult the full cookie policies in Cookies Policy