If you place an order without prior notice, we may not be able to ship it immediately. Without prior confirmation, orders may be delayed until the end of august.
We are currently working outside the workshop and during this period, orders may be delayed. The online shop remains active, but we cannot guarantee normal preparation, shipping, or tracking times.
Before purchasing, please contact us via WhatsApp or email with a screenshot of the items you wish to order. This way, we can confirm whether they can be processed.
We will reply as soon as possible, but please note that our availability is very limited at the moment.
Thank you for your patience and understanding while we return to normal operations.
-WhatsApp: +34 687 041 257
-Email: info@artesaniasperezyperez.com
(*) We are not responsible for orders that do not arrive on time due to failure to follow the instructions stated above. In the event of a refund, the costs of preparation, shipping, and return will be deducted from the amount. The amount to be deducted will vary depending on the items shipped and the destination, and will be determined at the time of processing the refund.
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